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AirPlus Portal

Overview of Roles and Rights

2

AirPlus Portal

Overview of Roles and Rights

  • Each AirPlus Portal user is assigned to one or more role(s) with a set of predefined functions. All portal functions can be assigned and executed via these predefined roles.
  • Additionally, each user can be assigned to certain agreements, products and AirPlus frameworks.
  • Users who have more than one role can switch between the roles using the “Change Portal View" function in their profile menu.

Good to know

Lodged Products summarizes the products AirPlus Company Account, AirPlus Travel Trade Account and AirPlus Debit Account.

Overview of current roles

The following roles have been predefined in the AirPlus Portal:

  • Program Manager
  • Portal Administrator
  • Card Administrator
  • Electronic Billing User
  • Accountant
  • Intelligence User
  • Card User (Corporate Cards)
  • Card User (Virtual Cards)

Program Manager

The role of the Program Manager is the first user in the AirPlus Portal. As a superuser, this role has the most comprehensive rights. It has access to all functions and can administer all other portal roles and users.

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General Rights

  • Viewing the configuration of the company's Subscriber Agreement with all associated AirPlus products
  • Viewing overall limit of the company
  • Managing users: creating, deleting and assigning users to roles and specific agreements, products or frameworks
  • Managing frameworks, card or account programs
  • Viewing authorizations and transactions, disputing transactions
  • Viewing and downloading statements
  • Viewing and downloading Electronic Billing data
  • Access to lists, reports and AirPlus Intelligence

Specific Rights for AirPlus Virtual Cards

  • Creating, adapting and viewing frameworks for Virtual Cards
  • Viewing and generating AirPlus Virtual Cards
  • Blocking cards
  • Defining security and card settings for card usage (e.g. Descriptive Billing Information (DBI) and validity)
  • Downloading virtual card PDFs
  • Defining budget and time frame for Card Users (Virtual Cards) 

Specific Rights for AirPlus Corporate Cards

  • Creating, approving and sending out card applications
  • Temporarily/permanently blocking cards and ordering replacement cards
  • Defining security and card settings for card usage (e.g. Descriptive Billing Information (DBI), limit)
  • Creating card lists
  • Pulling Delinquency Reports 

Specific Rights for
AirPlus Company Account, AirPlus Debit Account and
Travel Trade Accounts 

  • Creating, adapting, viewing and approving frameworks and cards/Accounts
  • Viewing full card/Account number
  • Temporarily blocking and cancelling
  • Defining settings (e.g.Descriptive Billing 
    Information (DBI), electronic billing configuration, limit)
  • Creating card/Account lists
  • Enhance transactions with DBI 

Portal Administrator

The role of the Portal Administrator operates on the second-highest functional level and has extensive user rights within an authorization. This role can be assigned either by a Program Manager or another Portal Administrator.

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* Portal Administrators may only remove assignment

rights from users who have a role lower than their own (e. g. Card Administrator or Accountant).

General Rights

  • Viewing overall limit for the company
  • Ordering new frameworks within assigned agreements and products
  • Managing users: creating, deleting and assigning users to roles and specific agreements, products or frameworks*
  • Managing frameworks, card or account programs at an operational level
  • Viewing authorizations and transactions, disputing transactions
  • Viewing and downloading statements
  • Viewing and downloading Electronic Billing data
  • Access to lists, reports and AirPlus Intelligence 

Specific Rights for AirPlus Virtual Cards

  • Creating, adapting and viewing frameworks for Virtual Cards
  • Generating and viewing Virtual Cards of assigned frameworks
  • Blocking cards
  • Defining security and card settings for card usage (e.g. Descriptive Billing Information (DBI) and validity period)
  • Downloading virtual card PDFs
  • Defining budget and time frame for Card Users (Virtual Cards) 

Specific Rights for AirPlus Corporate Cards

  • Creating and approving card applications
  • Managing card applications and individual card settings
  • Temporarily/permanently blocking cards and ordering replacement cards
  • Defining security and card settings for card usage (e.g. Descriptive Billing 
    Information (DBI), 3D Secure, limit)
  • Creating card lists
  • Pulling Delinquency Reports 

Specific Rights for
AirPlus Company Account, AirPlus Debit Account and
Travel Trade Accounts 

  • Creating, adapting, viewing and approving frameworks and cards/Accounts
  • Viewing full card/Account number
  • Temporarily blocking and cancelling
  • Defining settings (e.g. Descriptive Billing 
    Information (DBI), electronic billing configuration, limit)
  • Creating card/Account lists
  • Enhance transactions with DBI 

Card Administrator

The role of the Card Administrator manages all assigned card programs at an operational level.

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General Rights

  • Managing card and account programs at an operational level
  • Viewing authorizations and transactions
  • Disputing transactions 

Specific Rights for AirPlus Virtual Cards

  • Generating and viewing Virtual Cards on assigned frameworks
  • Blocking cards 
  • Defining security and card settings for card usage (e.g. Descriptive Billing Information (DBI) and validity period

Specific Rights for AirPlus Corporate Cards

  • Generating and viewing Virtual Cards on assigned frameworks
  • Blocking cards
  • Defining security and card settings for card usage (e.g. Descriptive Billing Information (DBI) and validity period

Specific Rights for
AirPlus Company Account, AirPlus Debit Account and
Travel Trade Accounts 

  • Viewing cards/Accounts
  • Temporarily blocking
  • Defining settings (e.g. Descriptive Billing Information (DBI), limit)
  • Enhancing transactions with DBI 

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Electronic Billing User

The role of the Electronic Billing User is authorized to manage statements and electronic billing data for assigned AirPlus products or frameworks.

General Rights

  • Viewing and downloading electronic billing files
  • Viewing and downloading statements 

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Accountant

The role of the Accountant has access to all features required to administer statements within an authorization.

General Rights

  • Viewing and downloading statements
  • Viewing and downloading dunning letters 

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8

Intelligence User

The role of the Intelligence User is specific to the AirPlus Intelligence product. This role has access to the AirPlus Intelligence Hub and other modules upon request.

General Rights

  • Access to AirPlus Intelligence 

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Card User (Corporate Cards)

The Card User is the user of an AirPlus Corporate Card. Its rights in the portal depend on the card type.

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Specific Rights for AirPlus Corporate Cards

  •  Viewing authorizations and transactions
  • Viewing and downloading statements
  • Disputing transactions
  • Viewing payments 
  • Viewing and changing PIN
  • Viewing limit 
  • Defining security and card settings for card usage 
    (e.g. restricting online payments, restricting countries, Descriptive Billing Information (DBI))
  • Editing personal details (e.g. Private Address, Bank Account, 3DS-Profile)
  • Temporarily/permanently blocking cards, ordering replacement cards and canceling cards 
    (depending on card type)

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Card User (Virtual Cards)

The Card User is the holder of an AirPlus Virtual Card.

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Specific Rights for AirPlus Virtual Cards

  •  Creating virtual cards for own use within a given budget and time frame
  • Viewing own virtual cards
  • Viewing authorizations and transactions
  • Downloading virtual card PDFs
  • Creating 3D Secure profiles
  • Customizing card settings: Descriptive Billing Information (DBI) and validity period
  • Disputing transactions
  • Blocking cards 

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