The Telemedicine Assistance Service provides a qualified initial medical assessment and suggested action in the event of medical problems on business trips. This provides you and your company‘s travelers with guidance on the best course of action in their individual case, maximizing their chances to continue their business trip and make the most of it.
Illness or discomfort while traveling is always unpleasant and quickly ruins any travel plans. We offer Telemedicine Assistance Service from AXA (Inter Partner Assistance) to ensure that your employees are well taken care of in such an event. This service is available for AirPlus Virtual Cards and Company Account customers in all countries* who have purchased products with insurance coverage.
Your fast and reliable medical service on business trips
Telemedicine Assistance Service
You don‘t want to spend your business trip in the waiting room. You have a chronic issue and need a consultation about a medical problem. You would like to speak to a competent, qualified doctor quickly, even on a business trip. You would like guidance on whether to see a doctor at a private practice. You would like to speak to a doctor in your native language** even when abroad.
When is the Telemedicine Assistance Service useful?
*Telemedicine Assistance Service is not available for the customers . from the following countries: Canada, China, Japan. ** Available in English, Spanish, French, German, Italian and Portuguese *** Maximum duration of the trip is 90 days. The business trip must be
EN, 02.24, LL
The Telemedicine Assistance Service does not replace an in-person consultation with a doctor. The doctors from AXA Partners network act according to recognized medical standards and decide on the further course of action in each individual case. In the event of a serious issue, please always turn to your local healthcare provider.
Please note
Use of the telemedical app Doctor Please! Phone call or video call by app with a general practitioner, during a business trip at home or abroad*** Unlimited use during your business trip Around-the-clock availability 365 days a year Possibility to use the service in 6 languages
Telemedicine Assistance Service includes the following services:
GE0122
The access code you need to use the service is:
Download the “Doctor Please!” app from the Apple App Store or Google Play Store or alternatively scan the QR code provided.
For detailed Telemedicine Assistance Service benefits as part of the AirPlus Travel Insurance terms and conditions, please see the following link: airplus.com/contracts-insurance