1. Highlights
2. Insights
3. Outlook
4. Support material

Our products AirPlus Corporate Cards and AirPlus Virtual Cards are already available in the new portal. The migration for AirPlus Company Accounts is scheduled for 2024 in phases.

AirPlus Corporate Cards & Virtual Cards Multi-use

AirPlus Virtual Cards

in the UK

AirPlus Merchant Agreement

in the UK

AirPlus Company Accounts

Rest of world

AirPlus Merchant Agreement

Rest of world

AirPlus Company Accounts

• Most important information and functionality on the home page (DashBoard)
• Widgets provide a quick overview of framework numbers, latest transactions and approvals
• Action icons lead directly to the desired functions

• Online ordering of new frameworks
• Online definition of statement layout
• Online disputes for transactions
• Approval functionality Online card application for Corporate Cards
• Generate online virtual cards
• Display and change PIN online

Authentication takes place by confirming a one -time password (TAN) provided by text message or email.

• Login and session extension
• Adding or changing personal data, e. g. telephone numbers or 3D -Secure profiles
• Display PIN of AirPlus Corporate Cards (for the respective cardholder)

Critical processes are now secured with 2FA:

• Administers the Portal
• Main task: user management
• Can order new frameworks
• Access to all Portal functionalities (incl. those of all other roles)
• Rights can be restricted on agreement level or framework level

• Super user
• Access to all legal entities’ agreements
• Define company structure in the Portal
• Access to all Portal functionalities (incl. those of all other roles)

• Main task: card administration
• Rights and visibility can be restricted
• View cards
• Edit card settings
• View transactions
• Generate virtual cards
• Administer Corporate
• Card applications
• Raise disputes
• Block or cancel cards

• View and administer assigned cards

• Cardholder of a Corporate Card
• View cards, statements, transactions
• View and change PIN
• Edit DBI and bank account
• Edit card settings
• Lock or block cards
• Raise disputes

• Permission to generate Virtual Cards for own usage
• Restricted by time frame and budget
• View cards and transactions
• Edit card settings
• Block cards

• View and download statements, reminder\ letters etc.
• Rights on agreement or framework level

• Download Electronic Billing files
• Rights on agreement or framework level

• Set up through AirPlus
• Define the company structure in the Portal
• Access to all ‘Travel Agency’ Portal functionality (incl. those of the other two roles)

• Coming soon: 
rights on frameworks designated to him by the corporate client

• Administers the Portal
• Main task: user management, e. g. create Travel Agency Card Administrators
• Overview of all transactions and cards generated in his travel agency
• Access to all Travel Agency Card Administrator functionalities

• Main task: create and administer virtual cards on behalf of a corporate
• Overview of cards
• Overview of all authorizations and transactions of all user generated virtual cards
• Adaptation of card settings
• Block cards

• Choose creation of a single card/user or group of cards/users in the tab User Management
• For a group, an Excel template with user data and card settings (e. g. limit, DBI, cash limits) can be uploaded
• A template for the excel sheet is available for download
• The new card users receive an email with a link to the online application process
• The cards are sent to the selected delivery address

e.g. ordering new frameworks online

• The Program Manager and Portal Administrator roles are authorized to order new frameworks
• A checklist helps to navigate through the process
• Newly ordered frameworks are immediately available to use
• Approval procedure for the Program Manager
• Relevant fees are displayed in the order form
• The order forms can be viewed or changed at any time

A preview displays the changes before applying them.

• Add additional data fields
• Position DBI fields in the statement
• Change DBI naming

In these cases, the Program Manager or the Portal Administrator receives a new entry in the approval box on the homepage
.

The approval process for card applications can be bypassed with a pre-approval setting in the last step of a user creation if a default limit is set.

• AirPlus creates or adapts new frameworks on behalf of the customer.
• Applications for new AirPlus Corporate Cards

In the new AirPlus Portal, there are two processes that require approval from the Program Manager or Portal Administrator:

A user does not need multiple logins: the user can switch between agreements and roles with only one Portal login.

• Maximum transaction amount (transaction limit)
  
• Maximum number of transactions per day
  
• Restrict regions/countries from the card
  
• Cash access (limits per day and week)
  
• Limit Internet payment per day
  3D Secure activation*
  
• Card limit - permanent or temporary

Tighten your own safety net and restrict the usage of AirPlus Corporate Cards:

• Delinquency Reports for AirPlus Corporate Cards

• Card numbers
  
• Cardholder
  
• Descriptive Billing Information (DBI) 
  
• Status
  
• Expiry date
  
• …and more

• Card lists for AirPlus Corporate Cards

Reports are available for the roles Program Manager and Portal Administrators. They can be found in the ‘Reports’ tab.

The AirPlus Portal is optimized for mobile devices of Card Users:

• Launch of the dashboards
  
• Card termination of Corporate Cards online
  
• First migration of AirPlus Company Accounts
  
• Optimization of usability according to customer feedback
  
• Multiple role assignments
  
• Notifications profile: turn on/off notifications about blocked Virtual Cards
  
• Telemedicine Assistance Service (Access Code)

• Termination of CoCa 3rd party services
  
• View incoming payments
  
• Edit DBI on transaction level
  
• Optimized notifications
  
• Show decline reasons
  
• Extraordinary cancellations
  
• Descriptive Names for Electronic Billing profile
  
• Card list for frameworks

• Step-by-step migration for AirPlus
• Company Accounts 
  
• Order new Company Accounts
  
• Edit existing Company Accounts
  
• Program Manager can assign access rights to their product to a TMC
  
• New “Card Analysis” widget

• Overview Roles & Rights
• Video explaining the Portal
• Latest product updates (in profile menu)
  
• FAQ

• FAQ
  
• Explanatory documents
  
• High Risk Country information
  
• Corporate Card Service Guides
  
• Contact page
  
• Terms of Service
  
• Insurance terms and conditions
  
• Notifications (icon in header)

The video will also pop -up on the first login.

Overview Roles and Rights Video about Roles and Rights

Located under the ‘Important Documents’ icon in the header:

Located in the profile menu Opens a PDF with the latest updates

Can be accessed via the icon ‘Information’ in the header:

Explanatory documents High Risk Country information FAQ Virtual Cards Video “Generate Virtual Cards” Corporate Card Service Guides Terms of Service Terms and conditions of the insurance

Located under the ‘Important documents’ in the header:

Located under the ‘Contact us’ icon in the header:

• New agreement overview / agreement switch page with the option to create favorites
• Latest product updates as PDF in the profile section

• New role ‘Virtual Card User’ (VCU): An administrative user can create a role and assign rights to create Virtual Cards within a framework with restricted budget and time frame (Multi -use & Single-use)
• Well-structured landing page for VCU and secure card generation process
• Quick and easy adjustment of budget and time frame

• Option for pre -approval when creating new Card User

• More settings during the creation of Corporate Card frameworks
• Option to create ‘draft’ frameworks so you can edit or delete them later

• Download transactions of a framework as Excel file: for Virtual Cards and Corporate Cards (consolidated download in preparation)
• View Corporate Card fees on a separated page

• Administrative user can terminate AirPlus Corporate Cards Type 1 + 2
• Card User can terminate AirPlus Corporate Cards Type 3 + Private Card

• Agreement Amendments for Card Users to apply for Miles & More (only in Germany) and a Travel One Package (Insurance + Concierge service)
• Option for Direct Debit in the UK

• Card Lists: previously downloaded excel files with card lists are shown on top
• Extension of Corporate Card details in card lists, e.g. Miles & More
• Also available for Portal Administrator

• New landing page for administrative users: Product DashBoards incl. specific filters and quick access to key functionalities

• Card application status > moved from tab ‘Framework Management’ to tab ‘Cards’
• SCA (2FA with TAN) for login and additional optimizations

• Program Manager can assign user rights to e.g. TMC

• Framework termination
• Card termination

• Option to move Corporate Cards between frameworks

• Extension of card list download from business partner to group level

• Card User (Virtual Cards)

• Copy the virtual card number
• View reasons for rejected transactions

• Link to the AirPlus Intelligence Hub
• New role: Intelligence User

• Overview of connected devices that have access to the Mobile App incl. unpairing devices
• View reasons for rejected transactions
• Extraordinary card termination
• Extension to the card lists

• New introduction video
• Descriptive name for Electronic Billing profile
• New Look & Feel (AirPlus Rebranding)

Communication plan is in preparation

Online creation of new frameworks and cards Change the configuration of frameworks and cards Change DBI content on transaction level

New functionalities available with migration:

Established roles concept will be applied to lodged products

Migrating low complexity customers first First country: UK

Migration in phases:

Migration of AirPlus Company Account and other lodged products to our new platform

Create new Card Users View cards per agreement Manage user rights Terminate cards

Overview of transactions Online statements for company and Card Users Create reports Can view the two DBI fields (and change them)

Change limits temporarily/permanently Set transaction limits by amount, region or country Set velocity limits (transactions per day) Set cash access Merchant Category Code (MCC) blocking Block cards

Edit card settings per entity or card like:

Change limits temporarily/permanently Set transaction limits by amount, region or country Set velocity limits (transactions per day) Set cash access Merchant Category Code (MCC) blocking Block cards

Overview of transactions, but not limit view per card Online statements for Card Users only (not for the company) Create reports Can view the two DBI fields (and change them)

Create new Card Users View cards per agreement Manage user rights